Member management now lives in the Team hub at /app/team. The older /app/settings/organization-members route redirects there so old bookmarks continue to work.
Use Team for family, club, museum, business, and other shared organizations. The exact labels and options change by plan and organization type.
Who Can Manage Members
Member actions are role-gated. In general:
- Owners and admins can invite, edit, and remove members.
- Other members can view what their role allows.
- Free workspaces are single-seat and show an upgrade path instead of invite controls.
- The system protects the last owner and blocks unsafe self-removal.
If you do not see an invite or edit action, confirm that you are in the correct organization and have owner or admin access.
Open the Team Hub
- Sign in.
- Switch to the organization you want to manage.
- Open
/app/team. - Review total members, active members, pending invites, and plan-specific stats.
For club organizations, Team can show officer and dues context. For museum organizations, Team can show volunteer and hours context.
Invite a Member
- Open
/app/team. - Select Invite Member or the plan-specific invite button.
- Enter the member email address.
- Choose the role.
- Add a message if useful.
- Send the invitation.
Invitation links open at /invitations/{Token}. A recipient can sign in or create an account, then accept the invitation. If an invitation is expired, revoked, already accepted, or invalid, the invitation page explains the state.
Review and Filter Members
The Team hub supports:
- Search by name or email.
- Role filtering.
- Plan-specific filters such as club dues status or museum volunteer-only view.
- Sorting by member name or join date.
Use member detail pages at /app/team/{MembershipId} when you need to inspect a specific member. Use /app/team/{MembershipId}/edit when you have permission to edit the member.
Update Roles and Plan-Specific Details
Role options depend on the organization type.
Examples:
- Family plans may include family-specific roles and parental controls.
- Club plans may include officer title, membership tier, dues status, and dues paid-through date.
- Museum plans may include volunteer, department, access level, background-check, and emergency-contact style fields.
Role changes can affect what a user can see or do immediately. Confirm the role before saving.
Remove Access
Use remove access when a person should no longer reach the organization.
Important behavior:
- Removing a member affects access to the organization, not the person account itself.
- Activity history is preserved for audit and reporting context.
- The product guards owner and self-removal cases that would leave the organization unmanaged.
Troubleshooting
Invite button is missing - Confirm the current organization, your role, and whether the plan supports additional seats.
User accepted but cannot see shared data - Ask them to switch to the shared organization from the organization switcher or profile menu.
Wrong role was assigned - Open the member detail page from /app/team and edit the member if you have permission.
Invitation expired - Send a new invitation from /app/team.
Next Steps
- Account and Organization Setup - configure the organization before inviting the team.
- Setting Up Your Club - club-oriented setup flow.
- Creating Public Galleries - share a railroad or organization page publicly.