RailScanPro Documentation & Help
One hub for everything: browse by product area, search every help and learning article, or ask Casey for an instant answer.
Account & Billing
7 articles across help and learning in this area.
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Help
Account and Organization Setup
Set up your profile, organization, railroad, security, subscription, integrations, and public page from the current RailScanPro settings surfaces.
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Canceling Your Subscription
How to cancel RailScanPro, what happens to your data, and how to reactivate your account later.
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Founding Member Benefits
Founding Members who joined RailScanPro during the early access period receive permanent perks that never expire.
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Payment Failed? Fix a Declined Payment
Resolve a declined payment so your RailScanPro subscription continues without data loss.
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Updating Payment Method
Add a new credit card or remove an old one so your RailScanPro subscription continues without interruption.
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Upgrading or Downgrading Your Plan
Change your RailScanPro subscription plan at any time — upgrades take effect immediately, downgrades at your next renewal date.
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Viewing Billing History
Access and download your RailScanPro invoices for expense reports, tax records, or accounting purposes.
Browse by product area
Pick the area you are working in — each links through to its full set of articles.
Getting Started
Set up your account, add your first items, and get productive in your first five minutes.
- Adding Your First Item
- Can't Log In? Troubleshooting Login Issues
- Missing Data? Recover Deleted Items
- Setting Up Your Railroad Profile
- Slow Performance? Speed Up RailScanPro
Asset Management & Collection
Catalog rolling stock, organize collections, manage photos and AI recognition, and track maintenance and valuations.
- AI Not Recognizing Items?
- Bulk Photo Upload
- Creating Insurance Reports
- Estate Planning for Model Railroad Collectors
- Exporting Your Data
Marketplace
Buy and sell equipment safely — listings, offers, auctions, and saved searches.
- Buying in the Marketplace
- Finding & Buying Equipment
- Listing Items for Sale
- Marketplace Auctions and Offers
- Marketplace Saved Searches
RailCommand
Run your layout end to end: import, operating sessions, engineer cab, CTC dispatching, signals, and hardware.
- Car Cards & Waybills: The Heart of Model Railroad Operations
- Car Cards and Waybills
- Economy-Driven Traffic
- Import a Layout from TrainController
- Introduction to Operations
Integrations & Reference
Connect RailScanPro to JMRI and layout hardware, plus data import and export reference.
Articles for this area are on the way.
Clubs & Museums
Member management, museum accession workflows, public galleries, and donor recognition.
- Creating Public Galleries
- Donor Recognition Features
- Managing Members and Roles
- Museum Collection and Claim Workflows
- Setting Up Your Club
Community
Telegraph Office, private wires, circuits and lines, and the wider RailScanPro community.
- Circuits, Lines, and Community Forums
- Following Other Collectors
- Making Your Railroad Public
- Private Wire Messages
- Using Telegraph Office
Account & Billing
Plans, payment methods, billing history, and account and organization setup.
- Account and Organization Setup
- Canceling Your Subscription
- Founding Member Benefits
- Payment Failed? Fix a Declined Payment
- Updating Payment Method
Digital Presence
Public railroads, public galleries, and sharing your collection with the world.
Articles for this area are on the way.
Reports
Collection insights, insurance-ready documentation, and data export.
View all Reports articlesGo deeper
Beyond reference articles: structured training and instant AI answers.
RailScanPro University
Go deeper than reference: courses, certifications, and hands-on training for operators and clubs.
Browse the RSP-U catalogOpens in the RailScanPro app — sign in to continue.
Ask Casey
Get instant, safety-aware answers drawn from across the documentation with the RailScanPro AI assistant.
Open CaseyOpens in the RailScanPro app — sign in to continue.
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